Guides & explainers

The questions we answer on the phone most often, written down so you can read them before you call.

Useful things, not just reading

  • Seasonal home checklist

    A one-page list of what to check each season, by system, printable and stuck-on-the-boiler sized.

    Ask us for a copy
  • Rebates & efficiency programs

    Which Energize Connecticut incentives apply to heat pumps, insulation and EV charging, and how they stack with financing.

    See financing options
  • Your service history

    Model numbers, photos and notes from every visit we have made to your house, ask and we will send the file.

    Request my records
  • After-hours emergency steps

    Where the shutoffs are, what to switch off, and what is safe to touch before we arrive.

    Read the steps

Plain-English glossary

The terms that show up on quotes and rebate forms, without the jargon.

SEER2 / HSPF2
Efficiency ratings for cooling and heating. Higher is cheaper to run, and usually what a rebate is keyed to.
AFUE
How much of the fuel a furnace or boiler turns into heat. A 96% AFUE furnace wastes four cents of every dollar.
Ton
A unit of cooling capacity, not weight. Most Central CT houses land between two and five tons.
Static pressure
How hard your blower has to push against the duct. High static is why a new system can still feel weak.
Load calculation
The room-by-room math that decides equipment size. Skipping it is how houses end up with oversized systems that short-cycle.
Zoning
Splitting a house into separately controlled areas, the usual fix for a hot second floor.

On the job

Real crews, real Connecticut houses, no stock photography.

  • A Snazzy technician working on an outdoor air conditioning unit
  • The Snazzy crew together outside a house in the snow
  • A Snazzy electrician installing a ceiling light fixture

Ready to stop worrying about it?

Whether it's an emergency repair or you're planning your next home upgrade, our friendly team is ready to help.

Call 860-245-1986

Ask us anything

Send us the question and we’ll answer it, no visit required if it doesn’t need one.